Returns & Exchanges
At ICON, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new pieces don't fit your style perfectly, we are here to help you find the right exchange or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all ICON tags attached to ensure the return meets our quality standards.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing